Start with the practice, not the catalog
Identify the supervising clinician, destination state, intended use, and exact product presentation before requesting a quote. Office-use inventory and patient-specific prescriptions are different purchasing pathways. A medical license does not make every compound eligible for clinic use.
Build a supplier qualification file
Request the supplying facility’s identity, applicable licenses and registration, lot-specific documentation, labeling, storage instructions, and complaint and recall contacts. Review our facility credential guidance and COA review guide. Registration is not FDA approval of a compounded drug.
Make the quote operationally useful
Include the exact formulation, concentration, presentation, destination, expected monthly demand, and target delivery date. Ask for written confirmation of availability, order minimums, shipping charges, remaining shelf life, and cancellation or replacement terms. These terms must be confirmed for the specific order; this page does not promise stock or fixed lead times.
Assign responsibilities before the first shipment
Name the person who approves purchases, the trained staff member who receives shipments, and the clinical or quality reviewer who releases inventory for use. Establish a hold process for missing paperwork, damage, or temperature concerns before a shipment arrives.